Privacy Policy
Arthritis Consumer Experts ("us", "we", "our", “ACE”) takes precautions to safeguard the privacy and security of personal information under its control. This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our websites and programs.
We use your personal information only for providing and improving our websites and programs – the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information collection and use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number ("personal information").
Log data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In order to ensure our sites are useful to visitors, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
We make no effort to personally identify you based on your visit to our site. If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On.
Communications
We may use your Personal Information to contact you with newsletters, programming or educational materials and other information that may be of interest to you. Should you choose, or are required as part of our programming such as surveys or questionnaires, to provide us with your health information, ACE does not collect or use this information to provide you with opinions or endorse any particular treatment option or course of action, nor do we use this information to make decisions on your behalf or provide you with medical referrals or advice. We do not use such sensitive personal information beyond the purposes of providing education and information programs to you.
You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" that identify you as a return visitor and which can help us tailor information to suit your individual preferences. The goal is to save you time next time you visit, provide you with a more meaningful visit, and measure website activity. Cookies in and of themselves cannot be used to reveal your identity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
External links
ACE also provides links to other websites which we believe may be of interest to you. ACE is not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each website that requests personal information from you.
Third party social media
ACE’s use of social media serves as an extension of its presence on the internet. Social media accounts are public and are not hosted on ACE’s servers. Users who choose to interact with ACE via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications used to access them.
Security
The security of your personal information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
This Privacy Policy is effective as of March 16, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact us
If you have any questions about this Privacy Policy, please email us at feedback@jointhealth.org.
Arthritis Consumer Experts ("us", "we", "our", “ACE”) takes precautions to safeguard the privacy and security of personal information under its control. This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of our websites and programs.
We use your personal information only for providing and improving our websites and programs – the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information collection and use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, postal address and phone number ("personal information").
Log data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In order to ensure our sites are useful to visitors, we may use third party services such as Google Analytics that collect, monitor and analyze this data.
We make no effort to personally identify you based on your visit to our site. If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On.
Communications
We may use your Personal Information to contact you with newsletters, programming or educational materials and other information that may be of interest to you. Should you choose, or are required as part of our programming such as surveys or questionnaires, to provide us with your health information, ACE does not collect or use this information to provide you with opinions or endorse any particular treatment option or course of action, nor do we use this information to make decisions on your behalf or provide you with medical referrals or advice. We do not use such sensitive personal information beyond the purposes of providing education and information programs to you.
You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" that identify you as a return visitor and which can help us tailor information to suit your individual preferences. The goal is to save you time next time you visit, provide you with a more meaningful visit, and measure website activity. Cookies in and of themselves cannot be used to reveal your identity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
External links
ACE also provides links to other websites which we believe may be of interest to you. ACE is not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each website that requests personal information from you.
Third party social media
ACE’s use of social media serves as an extension of its presence on the internet. Social media accounts are public and are not hosted on ACE’s servers. Users who choose to interact with ACE via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications used to access them.
Security
The security of your personal information is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Policy
This Privacy Policy is effective as of March 16, 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact us
If you have any questions about this Privacy Policy, please email us at feedback@jointhealth.org.
Arthritis Consumer Experts
ACE thanks Arthritis Research Canada (ARC) for its scientific review of ACE and JointHealth™ information and education programs.