JointHealth™ express   April 16, 2021

Arthritis Consumer E0xperts (ACE) conducted a national survey in English and French from January to February 2021 to understand arthritis patient community’s experiences and satisfaction using virtual care and if they would like to see virtual care options expanded in the future.

This JointHealth™ insight provides a general summary of respondents’ answers to the survey, including:
  • Who completed the survey
  • Virtual care use before and during the COVID-19 pandemic
  • Arthritis patient access and barriers to virtual care services
  • Timeliness of in-person and virtual care
  • Arthritis patient level of satisfaction with virtual care services
  • Arthritis patient preferences for the future of healthcare delivery
We encourage you to share our survey findings and infographic with your community to ensure the continued use of appropriate virtual care services for patients.